ChargebackShield

Why this demand exists

E-commerce merchants are increasingly facing the issue of double refund chargebacks, where customers receive both a merchant-issued refund and a chargeback for the same purchase. This results in a double loss of funds for the business, along with additional chargeback fees that are difficult to contest. At least five distinct users across Reddit have reported these incidents, expressing frustration over the financial losses and the lack of effective tools to prevent such fraud. This situation is time-consuming and often results in merchants deciding not to dispute the chargebacks due to the low likelihood of winning.

Built for: E-commerce store owners, financial operation managers, customer service heads